write to us

talk to
a human.

customer questions, partnership enquiries, coa requests, press — all come through the same inbox. a real person on our team writes back, usually within a business day.

customer care

email reaches us best.

For order issues, refunds, shipping questions, or anything related to a purchase you’ve made — email us. Include your order number if you have one, and we’ll be back to you within one business day (often the same day).

email
customer support — primary channel
phone
if you’d rather speak to a person — 24/7
hours
24/7
including weekends & holidays
reply time
under 24 business hours
often the same day
before you email

most questions are
answered already.

have a look first — you will probably save yourself the wait.

orders & shipping

order or shipping question?

Tracking, delivery times, customs, returns.

shipping policy
the product

question about the product?

Dose, ingredients, interactions, timing.

read faq
refunds

refund request?

60-day money-back. No bottle required.

return policy